COACH IN THE RETAIL INDUSTRY
Elevate Sales & Customer Service with Innovative Training
Keep your teams knowledgeable, engaged, and customer-focused with fast, flexible learning that fits retail schedules.
TRUSTED BY TOP COMPANIES IN THE REGION
Empower Your Retail Teams
Coach is a unique learning platform that turns employee training into a daily activity through short lessons and learning games.
With just 5-10 minutes a day, Coach enables retail employees to stay up-to-date with the latest product knowledge, sales techniques, and customer service skills.
Cut training preparation time by 10x
Product updates and promotions require fast, consistent training updates across locations.
On Coach, you can just upload your product manuals or materials, and Coach transforms them into interactive microlessons and quizzes, reducing training prep time by up to 90%.
Personalize Training
As employees learn through the interactive games, Coach identifies their knowledge gaps and recommends the right lessons to help employees improve where it’s most needed. Employees receive customized, fun, interactive training directly on their mobile devices, keeping them engaged and service-ready.
Measure Impact
Get real-time insights into the knowledge and skills of each employee and department.
With Coach, managers can quickly identify knowledge gaps, track progress, and adjust training as needed, ensuring teams remain aligned with product and company goals.
Solve the Biggest Challenges in Retail Training
Workforce Dispersion
Retail stores across multiple locations often face training challenges due to decentralized teams and varying shift schedules.
Accessible Anytime, Anywhere
Coach is a mobile-accessible platform, where employees can complete training modules from any location, making learning continuous and consistent across all stores.
Frequent Product Updates
Frequent product launches and updates can overwhelm retail teams, making it challenging to maintain up-to-date knowledge and create effective training materials.
AI Powered Training Creation Tool
Coach’s AI-powered tool simplifies training updates, providing retail teams with the latest product information in a short time.
Disruption to Operations
Traditional training methods, like workshops and seminars, are costly and disrupt store operations by pulling employees away from their work.
Cost-Effective and Non-Disruptive
Coach allows employees to learn in short, daily increments, minimizing time away from the floor and keeping training costs low.
Proven Results in the Retail Sector
Consumer Electronics Retailer
Product & Onboarding Training
150k+
LEARNING SESSIONS
IN TOTAL
3.2 Million+
TOTAL ANSWERS GIVEN
7.2h
AVERAGE LEARNING TIME
PER USER
23%
Total KNOWLEDGE INCREASE
ON AVERAGE
*Statistics based on platform activity from 1.5.2023 to 31.10.2024, covering 487 users.
" Coach is our study buddy that contributes to increasing sales knowledge, and enriches employees' skills in an innovative & fun way, adding value for everyone.
Daniela Karadakov
Training and Development Manager at Neptun
The Ultimate Training Solution in the Retail Industry
Increase Sales Performance
Equip teams to handle complex product knowledge and customer questions confidently.
Reduce Training Preparation Time by 90%
Free up resources with streamlined training creation and delivery.
Focus on Selling, Not Training
With only 5-10 minutes a day, Coach keeps retail teams updated without impacting floor time.
Scale Easily
Train hundreds of employees across multiple locations, ensuring consistent service and standards.
Track Performance
Use detailed KPIs to identify knowledge gaps, track progress, and receive personalized training recommendations.
Fill in the knowledge gaps
Coach automatically identifies where employees need improvement and delivers targeted lessons to fill in those gaps.
Coach has received over 4,000+ positive reviews
Effective at building team spirit and maintaining knowledge -
while also improving your concentration, reflexes, and perseverance!
Snežana Đorđevic
Product Development Specialist at Springwell
The staff loves the challenge!
The nurses at Acibadem Sistina have wholeheartedly adopted this new learning style. Within just a month, a healthy competitive spirit has emerged among the staff.
Androniki Bibovska
Nurse for Education and Training at Acibadem Sistina
Continuously investing in the knowledge of our employees!
Our collaborative approach with Coach was key to achieving our goals and we look forward to creating even more value together through interesting content.
Goran Bozinovski
Manager at Croatia Life Insurance Academy
Join the companies already benefiting from smarter training with Coach.
Let's do better together.
Schedule a demo now and let us show you the full capability of Coach Microlearning.
